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Send: Why People Email So Badly and How to Do It Better, Revised Edition epub download

by David Shipley


view Kindle eBook view Audible audiobook. author of Who Moved My Cheese? Witty and wise. Send is far more than Miss Manners for the Web; it’s brimming with fascinating insights. What time is the movie? Where is the restaurant?

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It Better by David Shipley and Will Schwalbe, highlighting the book's advice on making business e-mail more personal

The book basically deconstructs our e-mail habits.

We just want to do it better.

Send is now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.

In 1986, he landed his first journalism job with Simon & Schuster.

In 1986, he landed his first journalism job with Simon & Schuster

It's also an opportunity to define or redefine your relationship to your correspondent, Schwalbe adds.

David Shipley, Will Schwalbe . It provides clear rules for navigating today’s hot-button issues, from bccs and salutations to emoticons and subject lines.

Send—the classic guide to email for office and home and an instant success upon its original publication—has become indispensable for readers navigating the impersonal, and often overwhelming, world of electronic communication.  Filled with real-life email success (and horror) stories and a wealth of entertaining examples, Send reveals the hidden minefields and pitfalls of email. It provides clear rules for handling all of today’s thorniest email issues, from salutations and subject lines to bcc’s and emoticons. It explains when you absolutely shouldn’t send an email and what to do when you’ve sent (in anger or in error) a potentially career-ending electronic bombshell. And it offers invaluable strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send.In this revised edition, David Shipley and Will Schwalbe have added fresh tales from the digital realm and a new afterword—“How to Keep Email from Taking Over Your Life,” which includes sage advice on handheld etiquette. Send is now more essential than ever, a wise and witty book that every businessperson and professional should read and read again.

Send: Why People Email So Badly and How to Do It Better, Revised Edition epub download

ISBN13: 978-0307270603

ISBN: 0307270602

Author: David Shipley

Category: Computers and Technology

Subcategory: Networking & Cloud Computing

Language: English

Publisher: Knopf; Revised edition (September 2, 2008)

Pages: 288 pages

ePUB size: 1216 kb

FB2 size: 1864 kb

Rating: 4.8

Votes: 882

Other Formats: docx lit lrf txt

Related to Send: Why People Email So Badly and How to Do It Better, Revised Edition ePub books

Kashicage
This is a very short book, especially considering font. It packs an important message. This message is extremely difficult to permanently learn. It's this: there's something about email that draws us in and makes us use it when we shouldn't.

Email is so pervasive and powerful that warnings tend not to change behavior for long. It's usually easier to email than call, and sometimes easier than simply not emailing. In this book, authors Shipley and Schwalbe explain in sufficient detail the limitations and perils of email as a communication medium. This is what we should keep in mind while we enjoy the great benefits of email.

If it were easy to control our emailing habits, the media wouldn't be filled with email stories concerning the rich, famous and powerful. Send addresses lessons that aren't easy to learn in a permanent way. While Send is not my book for organizing email, it has the best approach I've seen concerning problems of email as a communication medium.
Kashicage
This is a very short book, especially considering font. It packs an important message. This message is extremely difficult to permanently learn. It's this: there's something about email that draws us in and makes us use it when we shouldn't.

Email is so pervasive and powerful that warnings tend not to change behavior for long. It's usually easier to email than call, and sometimes easier than simply not emailing. In this book, authors Shipley and Schwalbe explain in sufficient detail the limitations and perils of email as a communication medium. This is what we should keep in mind while we enjoy the great benefits of email.

If it were easy to control our emailing habits, the media wouldn't be filled with email stories concerning the rich, famous and powerful. Send addresses lessons that aren't easy to learn in a permanent way. While Send is not my book for organizing email, it has the best approach I've seen concerning problems of email as a communication medium.
Ionzar
I hope I won't need to do so, but that I could use it as evidence to my boss that I've been working towards a goal that a co-worker had complained about me.
Ionzar
I hope I won't need to do so, but that I could use it as evidence to my boss that I've been working towards a goal that a co-worker had complained about me.
Qus
Very basic book on emailing and adequate guidance on how to email for effectiveness and to maintain professionalism. I was hoping for more examples on structure and brevity.
Qus
Very basic book on emailing and adequate guidance on how to email for effectiveness and to maintain professionalism. I was hoping for more examples on structure and brevity.
Magis
It's nice when a "business" book both is interesting to read AND can have the effect of changing your life. Which it did - It is definitely one of the best things I read as far as getting you to understand when NOT to email.
I have both quoted from this book to family and friends and given the book as a gift to several people at work. This book will truly give you a better understanding both from the sender side and the reader side as well.
Magis
It's nice when a "business" book both is interesting to read AND can have the effect of changing your life. Which it did - It is definitely one of the best things I read as far as getting you to understand when NOT to email.
I have both quoted from this book to family and friends and given the book as a gift to several people at work. This book will truly give you a better understanding both from the sender side and the reader side as well.
BlackBerry
Hello reader

I have found the help I need at last.

In my workplace people write an email rather than picking up the phone or turning around and talking to the person at the next desk.

Is this the same for you?

And do you find it leads to confusion and endless chains of communication on simple matters?

Here is your solution.

Read it and keep it for reference.

No need to reply.

Regards
David
BlackBerry
Hello reader

I have found the help I need at last.

In my workplace people write an email rather than picking up the phone or turning around and talking to the person at the next desk.

Is this the same for you?

And do you find it leads to confusion and endless chains of communication on simple matters?

Here is your solution.

Read it and keep it for reference.

No need to reply.

Regards
David
Prinna
In these days of constant email, anything that helps educate about good email use and etiquette is a good idea in my book.

We immediately implemented some of the suggestions made in this book. But as with anything, rules are meant to be broken, so take it for what it's worth.

This was so hot in my office that it made all the rounds - and I never got it back! It's a good, quick read and very actionable.
Prinna
In these days of constant email, anything that helps educate about good email use and etiquette is a good idea in my book.

We immediately implemented some of the suggestions made in this book. But as with anything, rules are meant to be broken, so take it for what it's worth.

This was so hot in my office that it made all the rounds - and I never got it back! It's a good, quick read and very actionable.
Armin
Gives information that most of us already know --- or should. But it also offers up tips which I feel are not so great. I enjoyed reading it. But I didn't find a good deal of value. Some readers, however, will find it useful and I do wish more people would take care in writing email. Most people would indeed benefit from reading this. I'm always appaulled when a prospective client or client emails me with a "yea" or "Hey". Makes them look really bad. I figure if they write me like that, they're turning off their own customers and nothing I do for them will be of much value!
Armin
Gives information that most of us already know --- or should. But it also offers up tips which I feel are not so great. I enjoyed reading it. But I didn't find a good deal of value. Some readers, however, will find it useful and I do wish more people would take care in writing email. Most people would indeed benefit from reading this. I'm always appaulled when a prospective client or client emails me with a "yea" or "Hey". Makes them look really bad. I figure if they write me like that, they're turning off their own customers and nothing I do for them will be of much value!
The book is a great reminder for how to focus on the basics. If we continue to focus on the basics, 80% of all our issues can be solved by them. If you don't have time to read the entire book, read the last chapter for a summary and then look up the parts you want more info on.
The book is a great reminder for how to focus on the basics. If we continue to focus on the basics, 80% of all our issues can be solved by them. If you don't have time to read the entire book, read the last chapter for a summary and then look up the parts you want more info on.